Reputational damage often results from a gap between what a company says and what it is perceived to have done. One of the most important...

How much is email costing your organisation every year, well according to a report from the International Journal of Internet and...

I arrived home one day to see the new 55 inch flat screen TV with a child's fingermarks all over the screen. Strange I thought as I...

We are forever hearing about the importance of Strategic Planning but from experience most business owners don't have the time to get...

I wrote last week about the challenges professional services companies have in getting their true worth in fees and suggested some...

2020 was an unprecedented challenge and a reminder of how vulnerable our organisations can be. Working with business owners we discovered...